COVID-19 Update 6/10/2020
**THIS IS IMPORTANT INFORMATION REGARDING PROTOCOL CHANGES**
As veterinarians, a key part of the oath that we took was to protect and promote public health. We at Agri-Pet Veterinary Service take that oath very seriously and are working to slow the spread of the novel coronavirus and related disease (COVID-19).
We have missed seeing the smiling faces of our clients over the last few months since our lobby has been closed due to the COVID-19 pandemic. We are excited to announce that we are now going to allow one person per pet to come into our lobby during their scheduled appointment. In order to enter the lobby, you must wear a face mask or covering and we ask that you maintain a social distance of 6 feet from any other clients and staff members. To protect the health of our staff and other clients, please inform us prior to your appointment if you or anyone in your household have experienced symptoms of COVID-19 or have tested positive for COVID-19 during the two weeks prior to your appointment.
We are not currently allowing clients to enter the exam room with their pet because the rooms are too small to allow proper social distancing. We are limiting the number of clients in our lobby to no more than 3 at a time. Please call the office to check in when you arrive for your appointment. We will then call you when we are ready for you to enter the building. If you would prefer to wait in your car instead, please let the receptionist know when you check in and we will be happy to accomodate you.
We will continue to offer curbside service for appointments with the technician and for food or medication pick-ups. Please allow 24 hours for all prescription refill requests to be fulfilled.
We encourage you to use our online store for medication refills. Click on the Online Pharmacy button at the top of this page or click on the My VetStore Online button to be directed to the online store website. The medication will be delivered directly to your home in 3-5 days.
We have added additional cleaning procedures such as disinfecting all surfaces more frequently, especially those touched by members of the public such as door handles and our front counter. We will continue frequent hand washing and encourage you to do the same.
We have instructed staff not to come to work if they or someone in their family is sick or has coughing or a fever. We are dedicated to our work, and this is hard but important. Since we are such a small hospital with a small staff this means that we may be short staffed or unable to see appointments some days. Please be patient and understanding if we need to reschedule appointments or schedule further in the future than we usually would.
We want to be available to help you and your pets now and in the future. Please help us to protect our staff, our families, and our clients, especially those who are at increased risk of developing severe complications should they become ill.