COVID-19 UPDATE 6/2/2021
The health and safety of our clients and team members have been our top priority throughout the pandemic, and we’ve closely and consistently followed the CDC’s recommendations over time. In accordance with the Ohio Department of Health and CDC’s updated guidelines, we will no longer require fully vaccinated clients and team members to wear facial coverings in our building. Facial coverings will continue to be strongly recommended for clients and team members who are not fully vaccinated. We will not require proof of vaccination, but we ask for clients' responsible and respectful cooperation with this revised policy. Our lobby will be fully open as of June 2. We are allowing clients to enter the exam room with their pet during their scheduled appointment, but will be limiting the number of clients in the exam room to 1 client per pet.
To protect the health of our staff and other clients, please inform us prior to your appointment if you or anyone in your household have experienced symptoms of COVID-19 or have tested positive for COVID-19 during the two weeks prior to your appointment. We will work together to ensure your pet can still receive care while protecting the health of our team.
If you would prefer to wait in your car during your appointment instead, please let the receptionist know when you check in and we will be happy to accommodate you.
We encourage you to use our online store for food and medication refills. Click on the Online Pharmacy button at the top of this page or click on the My VetStore Online button to be directed to the online store website. The medication will be delivered directly to your home in 5-7 days.
Thank you for your patience and cooperation during this challenging time!